Terms of Service

Effective Date: April 7, 2026  |  Last Updated: April 7, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Wing Snob ("Company," "we," "us," or "our"), governing your access to and use of the website located at snobwings.click (the "Website") and all related food services, ordering systems, and digital content provided by Wing Snob (collectively, the "Services").

By visiting our Website, creating an account, placing an order, or otherwise interacting with any portion of the Services, you affirm that:

• You are at least 18 years of age, or if you are between 13 and 17 years old, you have obtained verifiable parental or legal guardian consent to use these Services;
• You have the legal capacity and authority to enter into a binding contract under applicable United States law;
• You are not prohibited from using our Services under any applicable local, state, or federal laws;
• All information you provide to us is accurate, current, and complete.

If you are accessing or using our Services on behalf of a business entity, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and the terms "you" and "your" shall refer to such entity.

2. Description of Services

Wing Snob is a food service business operating in the United States, offering customers the opportunity to browse our menu, place online orders, make reservations, and engage with our brand through our digital platform located at snobwings.click. Our Services include, but are not limited to:

• Online Ordering: The ability to browse our menu offerings and place orders for food and beverages, including our signature chicken wings, sides, sauces, and other menu items.
• Account Management: The ability to create and manage a personal user account to track order history, save preferences, and manage payment information.
• Promotions and Loyalty Programs: Access to special offers, discount codes, loyalty reward programs, and promotional campaigns.
• Customer Support: Access to our customer service team via email or other communication channels.
• Digital Content: Access to informational content, blog posts, nutritional information, and other materials published on our Website.
• Third-Party Delivery Integration: Integration with third-party delivery platforms and services to facilitate the delivery of your orders to your designated address.

We reserve the right to modify, expand, limit, suspend, or discontinue any aspect of our Services at any time, with or without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Menu items, prices, availability, and promotions are subject to change at any time without notice. All food items are subject to availability, and we make no guarantee that any specific item will be available at any given time. Nutritional information provided on our Website is approximate and may vary based on preparation methods, portion sizes, ingredient substitutions, and other factors.

3. User Accounts and Registration

To access certain features of our Services, including placing online orders, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, truthful, current, and complete information during the registration process;
• Maintain and promptly update your account information to ensure it remains accurate and complete;
• Keep your account login credentials, including your password, strictly confidential and secure;
• Notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account;
• Accept full responsibility for all activities that occur under your account, whether or not authorized by you.

You may not create more than one personal account, transfer your account to another person, or use another person's account without their express permission. We reserve the right to terminate or suspend accounts that contain false information, are inactive for an extended period, or are found to be in violation of these Terms.

4. User Obligations and Prohibited Activities

As a condition of your use of our Services, you agree to comply with all applicable local, state, and federal laws and regulations of the United States. You further agree not to engage in any activity that interferes with, disrupts, or undermines the integrity, security, or proper functioning of our Website or Services.

4.1 Prohibited Activities

You expressly agree that you will NOT engage in any of the following prohibited activities:

• Fraudulent Conduct: Submitting fraudulent orders, using stolen payment information, impersonating another person or entity, or providing false information to obtain goods or services.
• Unauthorized Access: Attempting to gain unauthorized access to our systems, servers, databases, or any connected networks; circumventing any security or authentication measures.
• Data Scraping and Harvesting: Using automated tools, bots, crawlers, scrapers, or similar technologies to extract data, content, or information from our Website without our express written consent.
• Intellectual Property Infringement: Copying, reproducing, distributing, transmitting, displaying, selling, licensing, or otherwise exploiting any content from our Website without prior written authorization from Wing Snob.
• Harmful Content: Uploading, posting, transmitting, or otherwise making available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, or otherwise objectionable.
• Malicious Software: Uploading or transmitting viruses, malware, spyware, ransomware, or any other malicious code or software that could damage, interfere with, or impair our Website or the systems of other users.
• Spam and Unsolicited Communications: Sending unsolicited commercial communications, spam, chain letters, or any other form of unauthorized solicitation through our platform.
• Misuse of Promotions: Creating multiple accounts to exploit promotional offers, manipulating loyalty programs, or otherwise abusing promotional systems in bad faith.
• Interference with Operations: Engaging in any conduct that imposes an unreasonable or disproportionately large load on our infrastructure, or that interferes with the proper operation of the Website.
• Reverse Engineering: Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software or system underlying our Website or Services.
• Resale of Services: Reselling, sublicensing, or commercially exploiting our Services or any portion thereof without our express written authorization.
• Violations of Law: Using our Services in connection with any activity that violates any applicable federal, state, or local law or regulation in the United States.

Wing Snob reserves the right, in its sole discretion, to investigate and take appropriate legal and/or technical action against anyone who violates this provision, including reporting violators to law enforcement authorities and terminating their access to the Services.

5. Ordering, Payment, and Pricing

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected food items at the listed price, subject to availability. Wing Snob reserves the right to accept or decline any order at our sole discretion. An order is only confirmed and a contract formed when you receive an order confirmation from us.

5.2 Pricing and Taxes

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Applicable sales tax will be calculated and added to your order total based on the applicable state and local tax rates for your delivery or pickup location. You are solely responsible for any taxes, duties, or other charges applicable to your order beyond what is calculated at checkout.

5.3 Payment Methods

We accept various forms of payment as indicated at checkout, which may include major credit and debit cards, digital wallets, and other payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for all amounts due.

5.4 Order Modifications and Cancellations

Once an order has been submitted and confirmed, your ability to modify or cancel the order may be limited. Please contact us immediately at [email protected] if you need to modify or cancel an order. We will make reasonable efforts to accommodate such requests, but we cannot guarantee that modifications or cancellations can be processed once food preparation has begun.

5.5 Refunds and Disputes

If you receive an incorrect, damaged, or unsatisfactory order, please contact our customer support team within 24 hours of receipt. We will review your claim and, at our sole discretion, offer a replacement, store credit, or refund as appropriate. Chargebacks or payment disputes initiated without first contacting Wing Snob may result in account suspension.

6. Intellectual Property Rights

All content available on or through the Wing Snob Website, including but not limited to text, graphics, logos, icons, photographs, images, audio clips, video clips, data compilations, software, and the overall design and "look and feel" of the Website (collectively, "Proprietary Content"), is the exclusive property of Wing Snob or its licensors and is protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable trade secret laws.

The Wing Snob name, logo, slogan, and all related marks, product names, and service names are trademarks or registered trademarks of Wing Snob. Nothing in these Terms shall be construed as granting any license or right to use any of our trademarks without our prior written permission.

Subject to your compliance with these Terms, Wing Snob grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial purposes of browsing our menu and placing orders. This license does not include the right to:

• Reproduce, copy, or distribute any Proprietary Content for commercial purposes;
• Modify or create derivative works based on the Proprietary Content;
• Display or publicly perform the Proprietary Content without authorization;
• Use any data mining, robots, or similar data-gathering tools on the Website.

Any unauthorized use of our Proprietary Content will immediately terminate the limited license granted herein and may expose you to civil and criminal liability under applicable United States law.

7. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Wing Snob expressly disclaims all warranties, including but not limited to:

• Implied Warranties: All implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
• Accuracy of Information: Any warranty that the content, information, or materials on our Website are accurate, complete, reliable, current, or free of errors;
• Uninterrupted Service: Any warranty that the Website will operate uninterrupted, error-free, secure, or free of viruses or other harmful components;
• Third-Party Content: Any warranty regarding the quality, accuracy, or reliability of content provided by third parties accessible through or linked to our Website;
• Food Allergens: Any warranty that our food products are free from specific allergens. While we make reasonable efforts to provide accurate allergen information, cross-contamination may occur in our kitchen environments. Customers with severe food allergies are advised to exercise caution and contact us directly before ordering.

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions apply to the maximum extent permitted by applicable law. Under the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and applicable state consumer protection laws, certain consumer rights may not be waivable, and nothing in these Terms shall be construed to limit your rights under such laws.

8. Limitation of Liability

This limitation includes, without restriction, damages for:

• Loss of profits, revenue, data, goodwill, or business opportunities;
• Personal injury or property damage arising out of your access to or use of the Services;
• Unauthorized access to or alteration of your transmissions or data;
• Statements or conduct of any third party on or through the Services;
• Any interruption or cessation of transmission to or from the Services;
• Any bugs, viruses, or other harmful code transmitted through the Services by any third party;
• Any errors or omissions in any content or materials, or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available via the Services.

In no event shall Wing Snob's total cumulative liability to you for all claims arising out of or relating to these Terms or the Services exceed the greater of: (a) the total amount paid by you to Wing Snob in the twelve (12) months preceding the event giving rise to liability, or (b) One Hundred United States Dollars ($100.00).

These limitations apply regardless of the legal theory upon which the claim is based, including contract, tort, negligence, strict liability, or any other basis, and even if Wing Snob has been advised of the possibility of such damages. Some states do not allow the limitation of certain damages, and in such states, the above limitations shall apply to the greatest extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its respective officers, directors, employees, shareholders, agents, licensors, suppliers, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, actions, demands, liabilities, losses, damages, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or relating to:

• Your use of or access to the Website and Services;
• Your violation of any provision of these Terms of Service;
• Your violation of any applicable federal, state, or local law, regulation, or third-party right, including intellectual property rights and privacy rights;
• Any content or information you submit, post, transmit, or otherwise make available through our Services;
• Your negligent or intentional misconduct;
• Any dispute between you and any third party, including delivery services, payment processors, or other users.

Wing Snob reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Wing Snob in asserting all available defenses. This indemnification obligation shall survive the termination of these Terms and your use of the Services.

10. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Wing Snob. These links are provided solely for your convenience and informational purposes. Wing Snob has no control over, and assumes no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services.

Your interactions with third-party websites and services are governed by the respective terms of service and privacy policies of those third parties. We strongly encourage you to review those policies before engaging with any third-party platform. The inclusion of any link on our Website does not imply endorsement, sponsorship, or affiliation by Wing Snob.

11. Privacy and Data Collection

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and disclosure of your personal information as described therein.

To the extent applicable, our data practices are subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive trade practices. We are committed to maintaining the privacy and security of your personal information in compliance with applicable United States law.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute arising out of or related to these Terms or your use of the Services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Wing Snob is domiciled, without regard to its conflict of law principles or provisions.

Subject to the arbitration agreement set forth in Section 13 below, you agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to such jurisdiction or venue, including any objection based on forum non conveniens.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Wing Snob at [email protected] and provide a written description of your claim or dispute. Both parties agree to attempt to resolve the matter through good-faith negotiations for a period of at least thirty (30) days from the date the notice of dispute is received.

13.2 Binding Arbitration

If the parties are unable to resolve a dispute through informal negotiations, any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be settled by binding arbitration administered by a recognized arbitration organization in the United States in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English, and the arbitral award shall be final and binding upon both parties.

13.3 Class Action Waiver

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

13.5 Consumer Rights

Nothing in this Section shall be construed to limit any rights you may have under applicable consumer protection laws in the United States, including the right to file a complaint with the Federal Trade Commission or your state's consumer protection agency.

14. Term and Termination

14.1 Term

These Terms of Service are effective as of the date you first access or use our Services and shall remain in full force and effect until terminated in accordance with the provisions herein.

14.2 Termination by User

You may terminate your account and your use of the Services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account will not affect any obligations or rights that arose prior to the effective date of termination.

14.3 Termination by Wing Snob

Wing Snob reserves the right, in its sole discretion, to suspend or permanently terminate your account and access to the Services at any time, with or without cause, with or without notice, and without liability to you, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Conduct that Wing Snob reasonably believes to be harmful to other users, third parties, or the business interests of Wing Snob;
• Requests by law enforcement or government agencies;
• Fraudulent, deceptive, or abusive activity;
• Extended periods of inactivity;
• Technical, security, or operational reasons.

14.4 Effect of Termination

Upon termination of your account: (a) your right to use the Services immediately ceases; (b) any outstanding orders may be cancelled at our discretion; (c) accumulated rewards or loyalty points may be forfeited; and (d) provisions of these Terms which by their nature should survive termination shall remain in full force and effect, including but not limited to Sections 6, 7, 8, 9, 12, 13, and 14.

15. Changes to Terms of Service

Wing Snob reserves the right to modify, amend, update, or replace these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on our Website at snobwings.click;
• Where required by applicable law or where we deem appropriate, provide additional notice such as a prominent notice on our Website or via email to the address associated with your account.

Your continued use of our Website or Services following the posting of any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Services immediately. It is your responsibility to review these Terms periodically for any updates or changes.

For significant changes that materially affect your rights, we will endeavor to provide at least thirty (30) days' advance notice. However, changes made to comply with legal requirements may be effective immediately.

16. Severability

If any provision of these Terms of Service is held to be invalid, illegal, unenforceable, or in conflict with any applicable law by a court of competent jurisdiction or an arbitrator, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect or impair the validity, legality, and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

The parties further agree that any unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent of the parties and the economic purpose of the original provision.

17. Waiver

The failure of Wing Snob to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver by Wing Snob of any breach of these Terms shall be construed as a continuing waiver of that breach or as a waiver of any other provision. A waiver shall only be effective if made in writing and signed by an authorized representative of Wing Snob.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Wing Snob on the Website, constitute the entire agreement between you and Wing Snob with respect to your use of the Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, between the parties regarding the subject matter herein.

In the event of any conflict between these Terms of Service and any other policy or agreement applicable to a specific feature of our Services, these Terms shall govern unless expressly stated otherwise.

19. Force Majeure

Wing Snob shall not be held liable for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, fires, floods, earthquakes, hurricanes, epidemics, pandemics, governmental actions or restrictions, labor disputes, power outages, supply chain disruptions, internet service interruptions, cyberattacks, or acts of terrorism ("Force Majeure Events"). In the event of a Force Majeure Event, Wing Snob will use commercially reasonable efforts to resume normal operations as quickly as practicable.

20. Accessibility

Wing Snob is committed to ensuring that our Website and Services are accessible to individuals with disabilities in compliance with applicable accessibility standards, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq., to the extent applicable to our digital presence. If you experience any difficulty accessing any portion of our Website, please contact us at [email protected] and we will make reasonable efforts to assist you.

21. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age in violation of the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

22. Electronic Communications

By using our Services or communicating with us electronically, you consent to receive electronic communications from Wing Snob, including but not limited to order confirmations, receipts, promotional messages, policy updates, and customer service responses. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

23. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your rights, or our Services, please do not hesitate to contact us through any of the following channels:

We strive to respond to all inquiries within two (2) to five (5) business days. For urgent matters related to food safety, allergies, or order issues, please contact us immediately via email.